Introduction

Welcome to SendMeBox (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at sendmebox.com.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

For Customers:

• Email address
• Shipping address
• Name
• Payment information (processed and stored securely by Stripe)
• Order history and preferences

For Wholesalers:

• Business name
• Business email address
• Business address
• Contact person name
• Product listings and inventory information

How We Use Your Information

We use the information we collect in the following ways:

• To facilitate group buying transactions between customers and wholesalers
• To process payments securely through Stripe
• To enable wholesalers to ship products directly to customers
• To send transactional emails about orders and account activity
• To send marketing materials via email or physical mail (with your consent)
• To improve our services and user experience
• To comply with legal obligations
• To prevent fraud and enhance security

Payment Processing

All payment transactions are processed through Stripe, a secure third-party payment processor. We do not store credit card details or banking information on our servers. Stripe's privacy policy governs the collection and use of your payment information. You can review Stripe's privacy policy at stripe.com/privacy.

Information Sharing and Disclosure

We may share your information in the following situations:

• With Wholesalers: Customer shipping addresses and names are shared with wholesalers to fulfill orders
• With Service Providers: We share information with third-party vendors who assist us in operating our website and conducting our business
• For Legal Requirements: If required by law or to respond to legal process
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: With your explicit consent for any other purpose

Marketing Communications

We may send you marketing communications via email or physical mail. You can opt-out of marketing emails at any time by clicking the “unsubscribe” link in any marketing email or by contacting us at nick@sendmebox.com. Please note that even if you opt-out of marketing communications, we may still send you transactional emails related to your orders or account.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access your personal information
• The right to rectify inaccurate information
• The right to request deletion of your information
• The right to object to or restrict processing
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us at nick@sendmebox.com.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our services, you consent to such transfers.

Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this page. We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this privacy policy or our privacy practices, please contact us at: